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Notes on Building Good Software

Practical writing on product, engineering, and design from the projects we’re actually working on.

The $100K+ Mistakes Businesses Make Implementing AI20AUG
AI Strategy

The $100K+ Mistakes Businesses Make Implementing AI

AI projects don't usually fail because the model is bad. They fail for the same handful of avoidable reasons and they're expensive to learn the hard way.

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How AI Is Quietly Reshaping the Travel Industry13AUG
Industry

How AI Is Quietly Reshaping the Travel Industry

From personalized itineraries to smarter pricing, AI is changing how travel businesses operate often in ways travelers never notice.

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How AI Chatbots Are Changing the Way People Shop Online06AUG
E-commerce

How AI Chatbots Are Changing the Way People Shop Online

The chatbot that used to just answer FAQs is now closing sales, recovering abandoned carts, and handling support often better than a static help page ever could.

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How Generative AI Is Transforming Healthcare30JUL
Generative AI

How Generative AI Is Transforming Healthcare

From cutting administrative overload to supporting faster diagnostics, generative AI is changing healthcare delivery with human judgment still firmly in charge.

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Human + AI: Unlocking the Future of Workplace Productivity23JUL
Product

Human + AI: Unlocking the Future of Workplace Productivity

The most productive teams aren't the ones that replaced people with AI they're the ones that figured out exactly where AI should hand off to a human, and where it shouldn't.

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How Agentic AI Is Quietly Running Parts of Your Competitors' Operations16JUL
Agentic AI

How Agentic AI Is Quietly Running Parts of Your Competitors' Operations

While most businesses are still experimenting with chatbots, some are already using AI agents to handle entire multi-step workflows without a person in the loop.

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